N&M Samui Motorbike Rental

Q: Can I take the motorbike off Koh Samui island?

No — our motorbikes must stay on Koh Samui. Taking the bike off-island is a breach of the rental agreement and may result in a penalty.

Q: What should I do if I have an accident?

Call us immediately. Never leave the scene without a police report or insurance document. Contact us as soon as possible for any damage, even minor scratches.

Q: If I damage the motorbike, what will I have to pay?

You will be responsible for the cost of damaged parts plus labour. We provide a transparent price list for all parts and document the bike's condition with photos before every rental.

Q: Can I ride everywhere on Koh Samui?

All our bikes are automatic scooters for flat to moderately hilly paved roads. Off-road and very steep mountain roads are forbidden. Stick to the ring road and coastal roads for a safe ride.

Question 1

How can I book a motorbike?

Answer

Just send us a message on WhatsApp and we will book the motorbike for you (subject to availability). Please send us a photo of your passport and driving licence. Payment of the deposit and the first rental day is collected on the day of delivery.

Question 2

What about the deposit?

Answer

We collect the deposit in cash when we deliver the motorcycle. You may also leave it in US dollars, euros, or your passport. The deposit is refunded immediately when you return the motorcycle in the same condition as you received it. You will always receive a written confirmation of the deposit paid, which forms part of the rental agreement signed at delivery.

Question 3

Do you deliver the motorbikes?

Answer

Yes! We deliver and collect motorbikes for rentals of at least 3 days (5 days for smaller scooters) in the Chaweng, Lamai, and Maenam zones. If your accommodation is outside these areas, you will need to pick up and return the bike at our shop. Please note we do not deliver to Chaweng Noi hill, some parts of Bophut hill, or any location reached by very steep roads — these roads are dangerous for automatic scooters.

Question 4

Can I take the motorbike off Koh Samui island?

Answer

No — our motorbikes must stay on Koh Samui. In the event of an accident or mechanical issue, we need to be able to assist you quickly, which is only possible on the island. Taking the bike off-island is a breach of the rental agreement and may result in a penalty.

Question 5

What should I do if I have an accident?

Answer

If another vehicle is at fault, call us immediately — we will handle communications with the insurance and police. Never leave the scene without a police report or insurance document. If you have a minor fall or scratch, first make sure you are safe, then contact us as soon as possible so we can inspect the bike. Please do not wait until the last day of your rental to report any damage.

Question 6

If I damage the motorbike, what will I have to pay?

Answer

We document the bike's condition with photos before every rental and encourage you to do the same. If damage is found on return, you will be responsible for the cost of the damaged parts plus labour. We provide a transparent price list for all parts. If a third party (e.g. in a car park) causes damage, we advise you to seek compensation from that person — as per our agreement, you remain liable for any damage to the bike during your rental period.

Question 7

Can I ride everywhere on Koh Samui?

Answer

All our bikes are automatic scooters designed for flat to moderately hilly paved roads. Off-road riding and very steep mountain roads are strictly forbidden. Please avoid the highest point of the island (Phra Buddha Dhipankara temple) and steep hillside restaurants such as The Roof — automatic bikes have no engine braking and can be dangerous on steep descents. Stick to the ring road and coastal roads for a safe, enjoyable ride.